Privacy Policy and Terms of Use

Agreeing to terms

About the site's cookies

Personally identifiable information

Non-personally identifiable information

Children's privacy protection

Release of information

Data storage

How you can correct or remove information

Updates and effective date

Agreeing to terms

Company information

Agreeing to terms

Please do not use this site or any services offered by this site if you do not agree to Tourguide Canada’s Privacy Policy as posted here.

Be aware that this Privacy Policy does not describe information collection practices on other sites, including those linked to or from www.tour-guide-canada.com

About the site's cookies

A cookie is a string of information that Tourguide Canada stores on your computer, which your browser provides to Tourguide Canada each time you return to the site. I use cookies to help me identify and track visitors, their use of my website, and their website access preferences.

Google Analytics cookies

Tourguide Canada uses Google Analytics to analyze the use of this website. Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies. These cookies are kept on your computer. I share this information with Google, which will store and use this information on its servers. Google's privacy policy is available at https://policies.google.com/privacy.

Tourguide Canada uses information from Google Analytics to track the number of visits to the website, browsers and operating systems. No personally identifiable information is obtained from these cookies. I use the information that Google Analytics generates relating to my website to create reports about the use of the site. These reports allow me to update the site and improve your usage of it.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on.

Advertising cookies

I use third-party advertising companies to serve ads on my website. These companies use cookies and web beacons in their ads to ascertain how many times you've seen an advertisement.

I share this information with these companies, but do not provide them with any personally identifiable information for cookie or web beacon use, so they cannot personally identify you with that information from my website.

You may opt out of personalized ads for over 125 different ad networks. Click here to do that.

Some third-party advertisements are served by Google. Google's cookie enables it to serve ads to my visitors based on their visits to other sites on the Web. You may opt out of personalized ads by visiting the Google ad opt-out page.

This link from Google provides more information about how Google manages data in its ad products.

Affiliate products and services

The affiliate services platforms Tourguide Canada uses are Sell My TimeShare, Avantlink, and Motorhome Travel Canada.

By clicking on a product or service link, you consent to that platform's use of cookies, as outlined in the link below.

Refusing cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Taking this action should not cause a problem with the continued use of my site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

If you choose to refuse Tourguide Canada's cookies, you may not be able to fully experience the interactive features of the site.

Personally identifiable information

Tourguide Canada acknowledges that your privacy is important.

Tourguide Canada may collect and use your personal information for the following purposes:

  • To run and operate our site.
  • To display content on the site correctly.
  • To improve customer service.
  • To help me respond to your customer service requests and support needs more efficiently.
  • To personalize your user experience.
  • To understand how my users as a group use the services and resources provided on the site.
  • To improve the site.
  • To improve my products and services.
  • To run a promotion, contest, survey or other site feature.
  • To send information to you that you agreed to receive about topics I think will be of interest to you.
  • To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
  • To respond to your enquiries, questions, and/or other requests.

Tourguide Canada may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit my site, register on the site, or fill out a form, and in connection with other activities, services, features or resources I make available on our site.

If you complete a form, I will require your name and your email address, and will ask for information relevant to the purpose of the form.

If you submit content to the site, I will ask for your name and email address. Photos you include with your submission, or details in your submission, may personally identify you.

If you request to be notified about comments on any content you submit to me, or request to be notified when others submit content, I will require your first name and your email address.

This site lets you share content with your friends and followers on various social media platforms. Below are links to the privacy policies of Facebook, Twitter, YouTube, Pinterest and Flickr.

You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

If I make material changes in the collection of personally identifiable information, I will inform you by placing a notice on my site. I will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.

I also collect each visitor's IP address, which helps me combat spam and fraud. I do not use IP addresses for any other purpose.

Tourguide Canada contains links to other websites that may be of interest to you. However, once you have used them to leave my site, I do not have any control over that other website.

Therefore, I cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Always exercise caution by reviewing the privacy statement of the website in question before continuing to use it.

No personal information, received from any visitor, will be sold or provided to third parties. 

Non-personally identifable information

I may collect non-personally identifiable information about you whenever you interact with my site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to my site, such as the operating system and the Internet service provider you used, and other similar information.

Children's privacy protection

This website is directed to adults. It is not directed to children under the age of 16. I operate my site in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site. I do not knowingly collect or use personally identifiable information from anyone under 16 years of age.

Release of information

If I sell Tourguide Canada, the information I have obtained from you through your voluntary participation in my site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through my website of that change in control and practices, and I will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.

Data storage

Due to tax regulations, your personal information can be stored for up to 7 years.

Tourguide Canada is owned by me, Josette Prinsen. I am a sole proprietor without any staff members. Personally identifiable information you share is stored on my password-protected PC only, except as outlined below.

Personally identifiable information and non-personally identifiable information collected by this site is stored on my host's servers. That host is SiteSell Inc., located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R 5P1 Canada.

Some information is collected by third-party services. These include PayPal and Stripe.

PayPal Europe is located at S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.

PayPal (Europe) Stripe Payments Europe, Ltd. is located at  1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

How you can correct or remove information

I provide this privacy policy as a statement to you of my commitment to protect your personally identifiable information. If you have submitted personally identifiable information through my website and would like to download and review that information, click on this link.

You can also request to edit or delete any of your information from the servers by clicking on this link.

Updates and effective date

Tourguide Canada reserves the right to make changes in this policy. If there is a material change in my cookie and privacy practices, I will indicate on my site that those practices have changed and provide a link to the updated privacy policy. I encourage you to periodically review this policy so that you will know what information I collect and how I use it.

Agreeing to terms

If you do not agree to Tourguide Canada's privacy policy as posted here on this website, please do not consent to the setting of cookies and the collection and storage of your personally identifiable information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Last updated: November 29, 2018

Company information

Tourguide Canada |Karpaten 43 |5706 PE Helmond |The Netherlands |Tel: +31611196207

KvK 67595847 |VAT/Btw  NL141899219B01


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